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Support policy

Last updated August 4, 2026.

Email-only support

ClauseSignal offers email support only — there is no phone line, live chat, or scheduled call. Reach us at support@clausesignal.com. We aim to respond within two business days.

Self-serve first

Most billing tasks — updating a payment method, changing plans, downloading invoices, or canceling — are handled directly through the account billing page via Link's secure order-management service, without waiting on a reply. Link also handles transaction-level payment and subscription support for purchases made through Managed Payments.

What support covers

We can help with account access, billing questions, watchlist behavior, and reporting a suspected error in a change record. We cannot provide legal advice or tell you whether a clause applies to your contracts — see the Disclaimer.

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Email-only support: support@clausesignal.com