Legal
Support policy
Last updated July 25, 2026.
Email-only support
ClauseSignal offers email support only — there is no phone line, live chat, or scheduled call. Reach us at support@clausesignal.com. We aim to respond within two business days.
Self-serve first
Most billing tasks — updating a payment method, changing plans, downloading invoices, or canceling — are handled directly through the account billing page via Stripe's secure Customer Portal, without waiting on a reply.
What support covers
We can help with account access, billing questions, watchlist behavior, and reporting a suspected error in a change record. We cannot provide legal advice or tell you whether a clause applies to your contracts — see the Disclaimer.